4. Proactive Forecasting
When the forecast calls for snow, we’ll be driving past your site for a first-hand look. You’ll get an email alert when we’ve made the decision to start plowing your property.
Throughout the storm, Area Managers will check in with your assigned crews to ensure the timely completion of your property’s snow management.
After our drivers have been dispatched and have performed your customized services, we’ll inspect your site to ensure our performance met the quality standards you were promised.
5. Post-Event Communication
Shortly after the winter storm has ended, we’ll send you accumulation totals for your property. If the weather demands it, we will notify you and redeploy our crews overnight to prevent any freezing that may occur from daytime melting or snow drifts.
For your convenience, we’ll have final billing details ready within 48–72 hours.