Landscape and Snow Worries
James Martin Associates has a unique set of proven processes to assure that we are fully informed and prepared to provide the specific snow management services your employees, clients, and property require.
These processes result in us being more than just your snow partner; we’ll also become your information partner. Keep reading to learn more about how our approach sets us apart.
“Thank you to you and the guys who battled the winter events. They must have been exhausted and I truly appreciate their hard work. Thank you again and please share my heartfelt appreciation with the guys.”
The Meeting and proposal
what to expect
We want you to understand exactly what services James Martin Associates proposes to perform so you can make an informed decision. We will:
- Meet with you on site to identify your needs
- Measure and document every inch of your property
- Prepare and present a proposal for your evaluation and acceptance
Some of the key things to consider when preparing to meet with us are:
- At what accumulation level of snow do you want your site to be serviced?
- Do you want ice mitigation services for the walks and/or lots on your property?
- Are there specific locations you would like the snow to be piled?
- Do the public/city walks need to be cleared around your property?
- Any other special requests or concerns you may have for your property
Our standard contracts run from October through May and are billed per occurrence. We understand the Illinois climate can be less than predictable and don’t want you to have to pay a bill if no snow occurs that month.
We also offer the option to sign up for our services for 3 years, locking in the price for the second year and helping you to save some money as well as the hassle of finding a new provider every year.
preparation & procedures
Once you’ve chosen James Martin Associates, we will prepare our Associates and procedures in accordance with the parameters of your contract. We will:
- Train our drivers on safety and performance issues specific to your site
- Place site-specific notes and aerial images in each driver’s route book
- Provide you with secured online access to detailed snow season event history
Keeping you informed
During the period of 12-24 hours before a storm arrives in the Chicago area, we are monitoring reports from multiple sources.
Based upon these reports, we will prepare and send an email to our customers with our “Forecast and Plan” for how we will provide snow and ice management services.
Predicting & Preparing for inclement weather
When the forecast calls for snow, we’ll be driving past your site for a first-hand look. You’ll get an email alert when we’ve made the decision to start plowing your property.
Throughout the storm, Area Managers will check in with your assigned crews to ensure the timely completion of your property’s snow management.
After our drivers have been dispatched and have performed your customized services, we’ll inspect your site to ensure our performance met the quality standards you were promised.
“I just want to praise you guys. We appreciate your service and how well our property has been taken care of. Thank you so much for a job well done.”
Giving you the final details
Shortly after the winter storm has ended, we’ll send you accumulation totals for your property. If the weather demands it, we will notify you and redeploy our crews overnight to prevent any freezing that may occur from daytime melting or snow drifts.
For your convenience, we’ll have final billing details ready within 48–72 hours.
For additional details, go to Our Services.
We can weather the storm
we're prepared for everything
James Martin Associates is an industry-leading commercial snow and landscape service provider, and our process proves why.
Using route density to our advantage, we can be deployed to your site quickly and efficiently. We also incorporate all of the seasonal changes and other commercial maintenance challenges of the Chicago area into our annual planning so we’re prepared to handle anything that comes our way.